Start from a safe place
Stay off the roof. Watch for downed lines and damaged areas around the property. If anyone is in immediate danger, call emergency services.
Take photos from the ground when it is safe. Note when the storm happened and where you first saw water or damage.
Keep a record and contact your insurer
Contact your insurer to ask about reporting damage and preventing further loss. Keep copies of photos, messages, estimates, and receipts.
Ask before starting major repairs. Your insurer can explain its process and what records it needs to review a claim.
- Photos of visible damage
- The date you noticed the problem
- Receipts for temporary repairs
- Your policy and claim contact details
Read the policy together
Insurance language can be hard to follow. We read your policy with you and help connect the roofing terms to the work.
Ask your insurer about your deductible, exclusions, and how it calculates payment. Coverage depends on your policy and the damage it reviews.
We explain the roof and our proposed scope. Your insurer makes the coverage decision. We cannot promise a claim outcome.
Understand the repair plan
Storm damage may call for a repair or a replacement. An inspection helps show what happened and what the roof needs.
Read the written scope and payment terms before you approve the work. Ask us to explain any line that is unclear.